Privacy Policy

At a glance

• We do not sell your personal information.
• We use encryption, two-factor authentication, scoped access, audit logging, and other safeguards to protect your account and marketplace activity.
• You can opt out of marketing emails at any time and can request account closure through support.

Information we collect

• Account information: email address, name, authentication settings, billing details, and other information you provide when creating or managing your account.
• Usage data: log data, device information, browsing and search activity, listing views, marketplace interactions, payment and mail events, and other usage data related to how you use Robodolls.
• Marketplace listing and account metadata: listing titles, descriptions, prices, specifications, photos, seller profiles, reviews, orders, contracts, dispute records, payouts, transaction records, mail metadata, analytics, and marketplace activity.

How we use your information

• To provide and maintain the Robodolls service.
• To secure accounts, detect abuse, and prevent fraud.
• To analyze product usage and improve marketplace, listing, order, payment, communication, security, and search features.
• To communicate with you about service updates, security notices, and critical account information, and to send optional product news (if you opt in).

Sharing & disclosure

We do not sell your personal information. We may share limited data with trusted service providers who help us operate the platform (infrastructure, analytics, email delivery), and only to the extent necessary for them to perform those services on our behalf.

We may also disclose information if required by law or to protect our rights, users, or the public.

Cookies & tracking

Robodolls uses cookies and similar technologies to maintain authenticated sessions, protect against CSRF, and collect basic usage analytics. You can control cookies through your browser settings, but disabling essential cookies may affect core functionality.

Data security

We use multiple layers of security to help protect your information, including encryption, two-factor authentication, scoped API tokens, strict content security policies, and rate limiting. For more details, see the security documentation within the Robodolls documentation set.

Data retention

We retain account and usage information for as long as necessary to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is deleted or anonymized where possible.

Your choices & rights

• You can update your account information from within the application where settings are provided.
• You can opt out of marketing emails at any time by using the unsubscribe link in those emails.
• You can request account closure by contacting support via the channels indicated in your account or billing communications.

Legal bases & regional rights

Depending on your location, data protection laws may provide you with additional rights (for example, under EU/UK data protection law). In general, we process your information to perform our contract with you, to comply with legal obligations, for our legitimate interests in operating and securing the service, and with your consent where required (such as for optional marketing communications).

International users

If you access Robodolls from outside the country where our primary infrastructure is located, your information may be transferred across borders and processed in countries that may have different data protection laws than your own.

Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the service after changes take effect indicates your acceptance of the updated policy.

Contact information

If you have questions about this Privacy Policy or how we handle your data, please contact us using the support channels provided in the application or via the contact details listed in your account or billing emails.