A companion robot is a long-term housemate. The routine below takes about an hour per month and prevents most of the support tickets we see.
Skin care (monthly)
Wash silicone surfaces with the pH-neutral cleanser from the Maintenance & Care Set, rinse with distilled water, and dry with the microfiber cloth. Skip alcohol-based wipes — they dry the material.
Joints and articulation (every three months)
A drop of the included joint lubricant on each major articulation, then move the joint through its full range twice. Stiffness that doesnt resolve with lubrication is a warranty case — contact us rather than forcing it.
Battery health
The platforms prefer partial charges: dock nightly, but let the battery run down to roughly 20% once a month. The app reports cell health; the Smart Charger Dock Pro adds a spare-cell bay for hot-swap sessions.
Firmware and storage
Install firmware updates within a week of release (the app notifies you). For storage beyond a month: power down, store lying flat or seated on a soft surface away from direct sunlight, at room humidity.
The kit
Everything above — cleanser, microfiber set, joint lubricant, storage bag — ships in one box as the Maintenance & Care Set. Replacement arm assemblies with calibration tools are available for every platform.